Mission, Vision & Values

At Helix Hearing Care, our values include:

Customer first:

• We put our customers at the heart of everything we do

• We consider our colleagues as customers too and work together to bring the best
  products and services to the market

• We want to create satisfied customers and make relationships for life

Passion:

• We are passionate about helping people hear better

• We take pride in our work and celebrate our successes

• We want to make a difference and to go the extra mile

Reliability:

• We take a long-term perspective in everything we do

• We provide products and services of outstanding quality, providing industry leading
  benefits and reliability to customers

• We want to be the trusted, skilled and professional choice in hearing care retail

Team Spirit:

• We demonstrate initiative in supporting team members and cross-functional groups.

• We go above and beyond for the organization or team

• We display a “we” rather than an “I” attitude

• We promote a “can do” positive attitude

• We actively demonstrate regard for all stakeholders in decision making

• We follow up with team members and meet committed deadlines

• We take an active role in mentoring other team members

Pioneering:

• We are fast-paced and responsive

• We look for innovative approaches to processes already in place

• We take initiative to suggest new ideas or services that can bring about concrete positive results

• We think outside the box to develop improvement solutions