How To Set Up Hearing Aids On The Signia App?

This blog post has been reviewed and approved by a hearing healthcare professional.

The Signia App is Signia’s all-in-one app solution for people who own Signia hearing aids. Using the Signia app, you can:

 

  • Change the hearing program and the volume level

  • Adjust sound balance between bass and treble

  • Adjust the directionality of the hearing aid microphone according to your listening needs

  • Manage your audio streaming devices and control their volumes discreetly

  • Get remote assistance from your hearing care professional (a prior activation by your hearing healthcare professional is needed)

  • Monitor battery status of your hearing aids

  • Customize your hearing experience through the Signia Assistant

 

Here is a complete guide of how to set up your hearing aids on the Signia App.

Download the Signia App

The Signia App is available for free on the App Store as well as the Google Play Store. You can download the Signia App below through the links for each store:


Google Play

App Store

Installation

Once you have downloaded the Signia App you can tap on the Signia icon on your mobile device that will appear after a successful installation. You will need to accept the terms and conditions then you will be ready to connect your hearing aids with the app by tapping on Connect your hearing instruments.
BluetoothⓇ Pairing within Signia App
BluetoothⓇ Pairing with iPhones

In the Settings menu available under the icon, select App settings - Set up the app. In order to connect to the hearing aids, choose the connection option Bluetooth® and follow the instructions provided to you. For pairing, switch on your hearing aids, make sure they are in reach of the smartphone and follow the instructions as shown.


  1. Tap on Go to Phone Settings

  2. Select Accessibility

  3. Select Hearing Aids

  4. Activate Bluetooth® by swiping the menu bar next to the option Bluetooth® to the right. If Bluetooth® is already turned on, this step will automatically be skipped

  5. Your apple device will detect your hearing aids. Please tap on the name of your hearing aids

  6. Select Pair when you receive a pairing request popup. If you have two hearing aids, you will get two separate requests

  7. Once the pairing is successful you can return back to the Signia App which will automatically find and connect to the hearing aids

  8. Once the connection is established you can click on Let’s Go!

BluetoothⓇ Pairing with Android

In the Settings menu available under the icon, select App settings - Set up the app. In order to connect to the hearing aids, choose the connection option Bluetooth® and follow the instructions provided to you. For pairing, switch on your hearing aids, make sure they are in reach of the smartphone and Bluetooth® is turned on our Android. Follow the instructions as shown.


  1. The app will start searching for your device

  2. Please restart your hearing aids once the app requests it

  3. Select your hearing aids once they appear in the app

  4. Once the connection is established you can click on Let’s Go!

BluetoothⓇ Pairing with QR Code
You can also connect to the Signia App through a QR code. In the Settings menu available under the icon, select App settings - Set up the app. In order to connect to the hearing aids, choose the connection option QR code in the case it has been provided to you by your hearing healthcare professional. Capture the QR code with the camera on your mobile device. The connection will establish automatically.
BluetoothⓇ Pairing with TeleCare Code

In the Settings menu, select App settings - Set up the app. In order to connect to the hearing aids, choose the connection option Telecare code in case you have received a 6-digit code from your hearing healthcare professional. Follow the instructions as shown.


  1. Enter the 6-digit code

  2. Telecare will be activated

If you have Bluetooth® hearing aids, tap on Go to Phone Settings and follow to instructions above based on your device
Features of the Signia App
Signia Assistant

The Signia Assistant allows you to tailor your personal preferences for an even clearer sound through AI technology. Every time you interact with the Assistant, it accommodates your wishes in a matter of seconds and remembers your preferences for later.


You can learn how to use the Signia Assistant here.

Mask Mode

The Mask Mode is a new feature in the Signia App which revolutionizes hearing aid wearers’ hearing experience when speaking with someone who is wearing a face mask.

 

The Mask Mode is available in the Signia app under the Universal hearing program. It appears on the screen as a button with a face mask icon at the top right next to the volume slider. You can easily activate Mask Mode by tapping the button, which then turns from grey to red. While it is switched on, the hearing aids optimally capture the sound of the speech signals so that the words sound clearer, and any background noise is reduced to help you understand what is being said. When you have finished talking to the person wearing a mask, you can easily deactivate Mask Mode by simply tapping the button again, and it turns back to grey.

Remote Control

The remote control functions of the Signia app can help you further personalize your hearing experience. The main menu will show the current volume of the hearing aids and the current program on top. If you have the tinnitus program, you will find an extra icon at the bottom of the page where you can adjust the tinnitus therapy signal.

 

You can view your streaming devices, such as StreamLine TV or StreamLine Mic, by tapping on the streaming icon. If you are using an audio streaming accessory, you will be able to adjust its volume level in the app.

TeleCare

To use TeleCare functionalities, separate activation is required by your hearing healthcare professional. You can contact your local provider to discuss getting the activation code from them.

 

You can access TeleCare by selecting Professional in the main menu of the app. You will see the name of your hearing healthcare provider in the app and at the bottom you can enter a chat to send to them. Your messages will appear in red, and the hearing healthcare professional’s messages will appear in grey within the chat.

FAQs on the Signia App

Q: What Hearing Aids Are Signia App Compatible?

A: The Signia app is compatible with the complete Signia hearing aid portfolio, except Fun and Fast.

 

Q: What Mobile Devices Are Compatible with the Signia App?

A: The Signia app is compatible with most of the Android (Android 8.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. You will find the list of the recommended Android devices for the optimal app stability on the Device Compatibility website.
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